Leather Care
LEATHER PRODUCT WARRANTY:
At Matt Mathews, we're committed to providing top-tier leather products crafted with precision and durability. We meticulously construct each item using premium full-grain leather, dependable zippers, and meticulous stitching, ensuring unparalleled quality. From stylish bags to rugged backpacks, our products are designed to withstand time with you on your farm chores for years to come.
We prioritize both our products and our customers' satisfaction. That's why we're proud to offer a limited 60-day warranty on all our leather goods. We understand that leather is a natural material, so minor imperfections such as small scars, creases, or color variations are not considered defects but rather add character to each piece. Unlike synthetic alternatives, authentic leather develops a unique patina over time, showcasing its quality and individuality.
However, we hold ourselves accountable for any craftsmanship issues. If your product exhibits defects like jammed zippers, faulty hardware, or stitching problems upon receipt, simply reach out to us at info@mattmathews.com.
It's important to note that our warranty doesn't cover regular wear and tear but specifically addresses defects in materials or workmanship. Examples of defects include broken zippers, hardware malfunctions, or torn leather upon arrival. Conversely, normal wear and tear, minor leather imperfections, or damages caused by accidents or mishaps are not covered.
We take pride in our products and stand by their quality. Our warranty applies exclusively to purchases made through our website and doesn't extend to items bought from third-party retailers. With Matt Mathews, you can shop confidently, knowing that your investment is protected by our reliable warranty.